"As the first point of contact, I strive to ensure every client feels welcomed, supported, and respected, making their experience as smooth and stress-free as possible.
My experience in Customer Service has equipped me with strong communication skills, attention to detail, and the ability to manage situations with empathy and responsibility. I collaborate with our legal team to ensure efficient client intake, coordinated scheduling, and consistent communication, all contributing to a smooth and reassuring client experience.
I’m proud to be part of a team that advocates fairness in the workplace, and I’m eager to continue learning and growing in this field.
With a Bachelor’s degree in Computer Science from the Philippines and over 20 years of experience in the customer service industry, I bring a unique blend of technical knowledge, problem-solving skills, and people-first service to my role as Client Care Coordinator.
